Privacy Policy
(Last updated: August 2026)
We collect what we need to send you a painting, and nothing else. No data is sold to anyone. Full analytics and our advertising tags (Pinterest and Meta) run only if you agree. Without your agreement, Google receives only anonymous, cookie-free signals.
Who We Are
ISKUSS is a sole proprietorship registered in India, and is the controller of the personal data described on this page. Our registered address is set out in our Terms and Conditions. You can reach us at contact@iskuss.com.
What We Collect
When you place an order we collect your name, email address, shipping address and the details of what you bought. If you create an account, we store your login details and order history.
We never see your card details. Payments are handled entirely by PayPal. Your card number reaches them, not us. We receive only a confirmation that payment succeeded.
Cookies
Two kinds are set on this site. Functional cookies keep your cart and session working — without them the shop cannot operate. The shop also sets order-attribution cookies (named sbjs_) which record how you first arrived, for example from a search engine or a link, and attach that to your order.
We use Google Analytics to understand how people find and use the site. Google’s script loads on every page in a restricted mode. Until you choose Accept on the cookie notice, it sets no analytics cookies, stores no identifiers, and sends Google only anonymous signals, such as that a page was viewed, which Google uses to estimate overall traffic. If you decline, it stays in this restricted mode. Advertising tags from Pinterest and Meta load only if you choose Accept. There is no session recording on this site.
Why We Can Use Your Data
We only use your data where the law gives us a basis to. For your name, address, email and phone number, that basis is performing the contract you entered into when you placed an order — we cannot print, ship or support a canvas without them.
For analytics, the basis is your consent, which you give by choosing Accept on the cookie notice and can withdraw at any time by declining or clearing your browser storage. The anonymous signals sent before you choose rely on our legitimate interest in knowing how much the site is used. Nothing loads before you choose.
For keeping order and export records after a sale, the basis is our legal obligation under Indian accounting and customs rules.
Who Else Sees Your Data
PayPal processes payments and receives the information needed to complete the transaction. Their own privacy policy governs what they do with it.
Shiprocket and the carriers they use receive your name, address and phone number so your canvas can be delivered.
Hostinger hosts this website, which means order data sits on their servers, and standard server logs record IP addresses.
Pinterest and Meta (which runs Facebook and Instagram) receive advertising data only if you chose Accept on the cookie notice: which pages and paintings you viewed, what you added to your cart and, if you order, the order value, currency and items bought. We do not send them your name, email or address. They also see your IP address and device, and may connect this activity to an account you have with them. Their own privacy policies govern what they do with it.
Google receives full analytics data, meaning which pages you viewed, your approximate location and your device type, only if you accepted analytics. Otherwise it receives only the anonymous signals described above. That is the complete list. We do not sell, rent or share your data with anyone else, and we do not send marketing email unless you ask us to.
International Transfers
We operate from India and ship worldwide, so your order information necessarily crosses borders — between us, PayPal and the carrier handling your delivery. If you are in the UK or the European Economic Area, this means your data is processed outside your home jurisdiction.
How Long We Keep It
Order records are retained for as long as we are required to keep them for accounting and export documentation. Account details are kept until you ask us to remove them.
Your Rights
You can ask us for a copy of the data we hold about you, ask us to correct it, or ask us to delete it. You can also ask us to restrict how we use it, ask for a copy in a portable format to take elsewhere, and object to a particular use. If you are in the UK or EEA these are rights under the GDPR; we will honour the same requests regardless of where you live.
Email contact@iskuss.com and we will respond. We may need to keep certain order records even after a deletion request, where tax or customs law requires it.
If you are in the UK or EEA and you think we have handled your data wrongly, you also have the right to complain to your national data protection authority — the Information Commissioner’s Office in the UK, or your country’s supervisory authority in the EEA. We would rather you told us first so we can put it right, but that route is yours either way.
Changes
If this policy changes, the date at the top will change with it.